Effective Date: November 16, 2024
By using our website and services, you consent to this Privacy Policy.
At Artisan Haus, accessible from https://artisanhaus.uk, we are committed to safeguarding the privacy of our visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, particularly concerning our AI-powered chatbot feature.
1. Information We Collect
• Personal Data: When you interact with our AI chatbot, we may collect personal information such as your name, email address, and any other details you provide during the conversation.
• Usage Data: We automatically collect information about your interaction with our website and chatbot, including IP address, browser type, pages visited, and the date and time of your visit.
2. Use of Collected Information
We use the collected information to:
• Provide and improve our services, including the AI chatbot functionality.
• Respond to your inquiries and provide customer support.
• Monitor and analyse usage patterns to enhance user experience.
• Ensure compliance with legal obligations and protect our rights.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
• Service Providers: Trusted third-party service providers who assist us in operating our website and services, subject to confidentiality agreements.
• Legal Requirements: Authorities when required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data under certain conditions.
• Object to or restrict the processing of your data.
• Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at contact@artisanhaus.uk.
7. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
• Our AI chatbot is not intended for use by children under the age of 16. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Artisan Haus
Email: contact@artisanhaus.uk
10. AI-Specific Notice
AI Chatbot Disclaimer
Our chatbot is powered by artificial intelligence and aims to assist you with browsing and support. While we strive for accuracy, the chatbot may not always understand or respond correctly. Please avoid sharing sensitive information (e.g., passwords, financial details) via the chatbot.