1. ABOUT THIS POLICY
1.1 This Policy sets out the standards that apply when you use, upload, and view our website https://artisanhaus.uk (“Website”), including interactions with our AI-powered chatbot.
1.2 By using our Website, you agree to follow the terms of this policy. If you do not agree with this policy, you must not use our Website.
1.3 We may amend this policy from time to time as the needs of our business change. Please check back regularly for any updates.
1.4 This policy should be read alongside our Website Terms of Use https://artisanhaus.uk/terms-and-conditions/ and our Privacy Policy https://artisanhaus.uk/privacy-policy/.
2. WHO WE ARE
2.1 We are Artisan Haus, registered in England and Wales, with our address at School Masters House, 39 College Street, Petersfield, GU31 4AG (“we”, “us”, “our”).
3. USING OUR WEBSITE
3.1 When using our Website, you must not:
3.1.1 Use it in any way that breaches any applicable local, national, or international law or regulation.
3.1.2 Use it in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
3.1.3 Use it for the purpose of harming or attempting to harm minors in any way.
3.1.4 Use it to bully, insult, intimidate, or humiliate any person.
3.1.5 Use it to send, knowingly receive, upload, download, use, or re-use any material that does not comply with our User Generated Content terms below.
3.1.6 Use it to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
3.1.7 Use it to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
3.1.8 Use it to upload terrorist content.
4. YOUR RESPONSIBILITIES
4.1 When using our Website, you must:
4.1.1 Notify us immediately if you suspect that any use of the Services or Website is, or will lead to activity that is, fraudulent or unlawful.
4.1.2 Notify us immediately of any circumstances where any intellectual property rights or any other rights of any third party may have been infringed.
4.1.3 Not do or promote anything likely to impair, interfere with, or damage our platform or electronic communications network, or cause harm, harassment, or distress to any persons.
4.1.4 Not do anything which involves the transmission of junk mail, chain letters, unsolicited mass mailing, instant messaging, “spimming”, or “spamming”.
4.1.5 Not misuse or attack our networks or platforms by knowingly introducing viruses, trojans, worms, logic bombs, or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack).
4.1.6 Not use our Website in any way which contravenes our Website Terms of Use, including:
• Reproducing, duplicating, copying, or re-selling any part of the Website.
• Accessing any part of the Website without our authority.
• Damaging or disrupting any part of the Website.
5. USER GENERATED CONTENT
5.1 Where our Website enables you to post messages, profiles, or any other form of communication on the Website (“User Generated Content”), you must not:
5.1.1 Promote racism, bigotry, hatred, or physical harm of any kind against any group or individual.
5.1.2 Harass or advocate harassment of another person.
5.1.3 Display pornographic or sexually explicit material.
5.1.4 Promote any conduct that is abusive, threatening, obscene, defamatory, or libellous.
5.1.5 Promote any illegal activities.
5.1.6 Provide instructional information about illegal activities, including violating someone else’s privacy.
5.1.7 Create computer viruses or implement any form of software or scripts onto the Website that have the appearance of coming from a user or candidate (for the avoidance of doubt, this shall not apply to API use).
5.1.8 Promote or contain information that you know or believe to be false or misleading.
5.1.9 Promote or solicit involvement in or support of a political platform, religion, cult, or sect.
5.1.10 Promote or endorse any financial or commercial endeavours or otherwise engage in commercial activity except as may be specifically authorised by us.
5.1.11 Violate the privacy rights or any other rights of any person.
5.1.12 Interfere with or disrupt the Website, or servers or networks connected to the Website.
5.1.13 Impersonate any person or entity.
5.1.14 Forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Generated Content transmitted through the Website.
5.1.15 “Frame” or “mirror” any part of the Website without our prior written authorisation.
5.1.16 Use meta tags or code or other devices containing any reference to us or the Website in order to direct any person to any other website for any purpose.
5.1.17 Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile, or otherwise disassemble any portion of the Website or any software used on or for the Website, or cause others
6. AI CHATBOT USAGE
6.1 Purpose of the Chatbot: The AI-powered chatbot on Artisan Haus is designed to assist users by providing information about our content, services, and relevant topics. It is not a substitute for professional advice.
6.2 Acceptable Use:
• Users must interact with the chatbot respectfully and appropriately.
• Queries should align with the intended purpose of the chatbot and not include offensive or harmful content.
6.3 Prohibited Activities:
• Using the chatbot to promote unlawful or malicious activities.
• Attempting to exploit or manipulate the chatbot to generate harmful or inappropriate responses.
• Using the chatbot to collect, process, or distribute unauthorized or sensitive data.
7. DATA COLLECTION AND PRIVACY
7.1 User Data: The chatbot may collect data during interactions to improve the quality of responses and user experience. This data will be handled in accordance with our Privacy Policy.
7.2 Consent:
• Users must consent to data collection when interacting with the chatbot.
• Users can request the deletion of their data or opt out of data collection at any time by contacting us.
7.3 Transparency: We aim to be clear about the chatbot’s capabilities and limitations. The chatbot is powered by AI and does not represent human judgment.
8. MONITORING AND ENFORCEMENT
8.1 We reserve the right to monitor interactions with the chatbot and other parts of the website to ensure compliance with this Acceptable Use Policy.
8.2 Violations:
• If you breach this policy, we may take appropriate action, including suspending or terminating your access to the website and chatbot.
• Serious breaches may result in legal action where necessary.
8.3 Reporting Issues: Users are encouraged to report any inappropriate behaviour or content encountered during interactions with the chatbot by contacting us at contact@artisanhaus.uk.